Have questions?

We sincerely appreciate your interest in our program.

Please click here, select the program and learn more about our requirements and mode of teaching in each program.

The minimum age can differ between programs and regions. The absolute minimum age is 18 years old, however this may vary per program. Please make sure to check the requirements on the program page on the website to be sure.

In order to be eligible for one of our programs, you will need to have the Right to Work in the USA and be resident in one of our regions for the program you are applying to. If you do not live in the USA, we would be unable to consider your application. Please do check our global site to see if we have opportunities in your country: https://www.generation.org/

Yes, learners can receive access to tech if proven to be needed (e.g., laptop device). Please share your tech needs when you apply (there are specific questions in the application).

Our programs are online instructor-led classes which are held via meeting tools (Zoom, MS Teams etc.). The duration varies per program, however the programs are full-time, Monday – Friday, 9am to 5pm, unless specified otherwise, and we would need you to be available for the duration of the program.

Classes are 100% online real time with remote online activities, delivered as a group online or independently working in your own time.

Our programs are free for all learners as they are funded by our incredible partners.

Generation graduates continue to be supported by Mentors and receive expert guidance to secure employment. This includes creating stand-out CVs and receiving interview coaching on how to perform at competency and technical interviews. Generation graduates are also introduced to employers looking for entry-level talent through our exclusive Employer Connection Events. At Generation, we are committed to supporting you to gain employment, which is why as standard all graduates are supported for 6 months after graduation to help you land your dream role.

This program trains you to become a Sales Development Representative or a Business Development Representative, a critical sales role that is responsible for bringing new customers to a company. You will be an essential part of a sales team that is connecting customers to great software products. You will have the opportunity to stay updated with the latest software technologies and trends and build your professional sales abilities. We are seeking to support your placement into fully remote roles that do not require physical travel to an office (some companies may offer hybrid roles where the company covers the cost of any required travel).

There are limited spaces available on each program and therefore we cannot guarantee you a place on a program after you apply. To put yourself in the best position make sure you complete your application in a timely manner and show your enthusiasm for your chosen profession.

Navigate to the program page for your desired career, have a read through and make sure this is the program for you. Once you are sure this is the right path to take, select the “Apply Now” button. If there is an option to register your interest instead of to apply, this means that applications for that program are not currently open. If you register your interest for a program you will be the first to know when applications in your area do open via email.

The application process contains several key stages, each of which should take no longer than 30 minutes to complete. We recommend starting your application as early as possible, to ensure that you can complete all sections of the process before selection and onboarding take place. The key dates in the process will be communicated with you once you start your application.

Once you’ve made it to the interview stage, we want to get to know more about you and your reasons for wanting to join the program and find a career in that specific industry, so please make sure to give as much information as you can about what you have learnt from our website and information session, along with why you are passionate about a career in your chosen sector. Make sure you read up on the program you have chosen on the website.

If your application is automatically rejected at our eligibility stage, this will be due to you not meeting one or more of the eligibility requirements for our program. At eligibility stage, rejection reasons will include, but are not limited to, the following:
You do not meet the minimum age requirement
You do not live in one of the regions we serve
You are employed and are not on a zero-hours contract
You will be in education or training at the start of the program
You do not have the relevant right to live and work in the USA
You are not available for the full duration of the program
You are not able to start a job immediately following completion of the program
These may not all be relevant to your application. If you would like further clarification, please email the relevant program inbox and a member of the team will provide you with more details.
Please be sure to read all questions on the application carefully before submitting to ensure your application is not rejected in error.

If you have been rejected, it means that, unfortunately, you did not have the basic requirements necessary to move on to the next stage, so we will not be able to continue with your application. You can learn more about the basic requirements on our website.

We will open new cohorts in the future, so don’t give up! Do keep an eye on our website and social media for the latest news.

There are three ways to log into the learner portal; Chrome, Facebook or manual login. This usually happens when the login methods for both processes are different. If you used one of the methods during registration, you should use the same one to log in and see progress.

Potential issues.

Blank screen – We have a few potential fixes below for you to try to resolve this:
– CTRL+SHIFT+R (Windows) / SHIFT+APPLE KEY+R (Mac) (refresh cache)
– Use different browser
– Use different device
– Use incognito window

Application has restarted – You may have logged in using a different method than previously used. To access your existing application, you need to ensure you are logging in with your email and password if you registered manually, via Google if you signed up via Google or via Facebook if you signed up via Facebook.

I can see my application but I can’t continue with it – Please check the status of your application. This may be “Abandoned” or “Rejected”. If you have accidentally abandoned your application, please contact the relevant program inbox to have this reactivated. If rejected, please see the query below regarding rejected applications.

It may also be that you applied to an old program and the application portal is no longer active. In order to apply for a new program, please log out of your existing application and start a new one using a new email address, or by signing in using the Google or Facebook options (if your previous application was created manually).

If your application status is active and you are stuck at a review stage, this means your application is as up to date as can be for now and we will contact you with next steps once you have completed your Group Task and Interview.

I can’t upload my documents/documents showing in yellow – Make sure you are uploading documents in the relevant file formats (docx., pdf. etc). If the document sections are showing in yellow, this means they have been uploaded but need to be manually checked by our Admissions Team to confirm they pass eligibility requirements. The team will contact you if anything further is needed. Please ensure you upload all required documents at the same time as once submitted, you will be unable to upload more to the online application.

Sincere apologies for the inconvenience you’re facing during your application.

To facilitate a seamless application process, kindly share a screenshot of the problem and details of the issue you are facing to admissionsusa@generation.org. Our digital team will have it resolved in no time.

Thank you for being so understanding.

If you have read through these FAQs and are unable to find the answer you are looking for, please contact the relevant program inbox and our team will endeavor to reply as soon as possible. Please find the relevant email addresses below:
For our SaaS Sales program – admissionsusa@generation.org
Please ensure you specify the program, region you are applying from and your full name, so that we can provide the most relevant information and find your application on our systems.