2016 Program Established

Generation is proud to work alongside nonprofits and employer partners in Jacksonville.

521 Students Graduated

When you graduate from Generation, you join a thriving Jacksonville alumni network.

5-11 Weeks

Generation uses a bootcamp-style model so that you can begin a new career quickly.

Free! No Cost Training

Generation programs are free for students, and many offer paid stipends.

The Bold, New City of the South

Jacksonville has a bright future on the horizon. But the bold, new city of the south won't reach its full potential until Jacksonville's young adults are able to connect with meaningful careers. Generation began partnering with Jacksonville employers and community organizations in 2016. Today, the Jacksonville Generation team leads three employment programs: a Customer Care Agent program focused on preparing students for retail careers, a Customer Service Supervisor program for current customer service workers, and an IT Help Desk Technician program that helps students launch a career in IT.

Programs available in Jacksonville

Customer Care



Program length: 5 Weeks Part-Time

Learn more

IT Help Desk Technician



Program length: 11 Weeks Full-Time

Learn more

Customer Service Supervisor



Program length: 6 weeks Part-Time

Learn more

Questions? Reach Out!

The Generation team looks forward to hearing from you and sharing how Generation can help you reach your goals.

Call: 904-299-5894

320 East Adams Street
Jacksonville, FL 32202

Meet the Jacksonville team

John H. Downs headshot

John H. Downs

Instructor-IT
Veronica Olesen headshot

Veronica Olesen

Program Coordinator-IT
Linnette M. Ostos-Cordoba headshot

Linnette M. Ostos-Cordoba

Mentor-IT
Lauren Pfanenstiel headshot

Lauren Pfanenstiel

Program Coordinator-Customer Care
Latisha D. Reeves Henry headshot

Latisha D. Reeves Henry

Instructor-Customer Care
Regina Roberts headshot

Regina Roberts

Program Coordinator-IT
Christopher Rick headshot

Christopher Rick

Instructor-IT
Mitchell Taylor headshot

Mitchell Taylor

Tech Support Associate
Stacey Smith headshot

Stacey Smith

Mentor-IT
Travis Williams headshot

Travis Williams

Development Specialist
Kwanza Yates headshot

Kwanza Yates

ReGeneration Workforce Program Recruitment Manager
Maya Francis headshot

Maya Francis

CLIMB Community Coordinator
Tracey Bradley headshot

Tracey Bradley

Program Coordinator-ReGeneration

How it works

1

Fill out your application

Professional mentors will guide you every step of the way. And Generation will give you the practical support you need to succeed.

2

Attend a program

Our cutting-edge programs help you master technical skills through hands-on practice, using the same technology you’ll find in real workplaces.

3

Get placed in a job

More than 84% of our graduates find rewarding, full-time work within 90 days of completing our programs. You can do the same.