Taneeisha | Jacksonville
In March of 2017, Taneeisha was living and working at a telecommunications company as technical support for sales agents in Columbia, South Carolina when she heard about Generation through an online ad.
Read storyOur free, fully online program offers you the opportunity to learn all you need to be successful as an IT Support Specialist – from the technical knowledge of software and hardware to the job application and interview skills that will help you get the job you want.
After completing the program and taking the exam, you will earn your industry-recognized CompTIA A+ certification. After the program, graduates have the opportunity to explore different learning outcomes like apprenticeships, internships, continuing education, or full-time employment.
This program is part of our Training Accelerator programs. Learn more about the admissions process and support benefits here.
Monday - Friday, 9AM-5PM
Fully Online
Begin by completing a questionnaire that will determine if you are eligible.
Apply Now!
Apply for the program you are eligible for and complete all steps.
Complete applicable assessments.
Sample Questions
You'll be redirected to a 3rd party platform, HireVue, to complete a video interview. The interview helps us get to know you a bit more and allows you to tell us the things your application doesn't say.
Your complete application, assessments, and interview will be reviewed by an admissions counselor who will determine your eligibility. Next, complete the support questionnaire. This helps us better understand specific needs.
You will be notified via email once a decision has been made regarding your admission and next steps.
Visit our Frequently Asked Questions page for answers to many commonly asked questions.
In the technology sector, Generation trains you for computer-user support and network support roles—well-paid, middle-skills jobs with strong career pathways. After completing the program and taking the exam, you will have your CompTIA A+ certification. These industry-recognized credentials provide you with the skills to quickly progress in a technology career in one of multiple sectors.
The hero of any office, the IT Support Specialist keeps technology running smoothly so that businesses can get the job done. As an IT Support Specialist, you'll turn technology frustrations into solutions, identifying issues and troubleshooting when one of your colleagues is having technology problems. In addition to communication and teamwork skills, you'll graduate from Generation with a CompTIA A+ certification that will make you a valued member of any IT team.
In March of 2017, Taneeisha was living and working at a telecommunications company as technical support for sales agents in Columbia, South Carolina when she heard about Generation through an online ad.
Read storyWe'll help you learn the technical skills with lots of hands-on, interactive sessions. By the end, you'll know to:
In every job, there are key skills that will help you be successful. We'll help you learn how to: