START A NEW CAREER AS AN ADMINISTRATIVE MEDICAL ASSISTANT – IN JUST 5 WEEKS

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The growing healthcare field needs great workers to fill administrative roles. Our free Administrative Medical Assistant program will help you launch a career that combines technology, customer service, and communication.

After five weeks of training, Generation provides you with the opportunity to take the Certified Medical Administrative Assistant exam and will connect you with local employers that are hiring for administrative healthcare roles.

 

Program Length

5 Weeks

Part-Time

Monday-Thursday, 9:00 am-4:30 pm

Presented in partnership with CareerSource Logo

Ready to get started?

  1. 15 minutes 1

    Apply!

    Apply online for the Administrative Medical Assistant program.

    Sign Up

  2. 45 minutes 2

    Phone Interview

    We will contact you within 1-2 days of receiving your application. We will explain program requirements, and the dates and times of the class. We will ask you about your career interests and goals.

  3. 1-2 hours 3

    Intake Session

    You will learn about the different types of jobs that require AMA certifications and the employers that are hiring. From there, you will complete the intake paperwork, take the TABE test, and submit a background check and sign up for drug testing. Finally, you'll get to know your instructor, mentor, and meet other prospective students in the class.

  4. 4

    Class Begins!

    You’ll attend class from 9 am-3:00 pm Monday through Friday for five weeks. You’ll learn through interactive group experiences, practice for the CMAA certification exam, and take it together.


Certification

Certificate Icon

Certified Medical Administrative Assistant (CMAA)



Requirements

  • Be between 18-29 years old
  • Have earned a high school diploma or GED
  • Be authorized to work in the US
  • Be currently unemployed or underemployed (less than 40 hours per week)
  • Must have barrier to employment
  • Be able to pass a drug screening
  • Be willing to complete a background check

Location

Questions? Reach Out!

Generation staff members look forward to hearing from you and helping you get started.

Call: 904-299-5894

Generation Jacksonville Office
320 East Adams Street
Jacksonville, FL 32202

What is an Administrative Medical Assistant?

Administrative medical assistants work hard to ensure that a medical office runs smoothly for patients and medical professionals. Often, the administrative medical assistant will be the first person a patient meets when they arrive for an appointment. At the front desk, the administrative medical assistant directs the patient to complete necessary forms and collects their health insurance information. When a patient calls the office, an administrative medical assistant can help them schedule an appointment. After a patient leaves, the administrative medical assistant keeps the office organized by updating and filing the doctor's notes in the patient's file. Employers have many job titles for administrative medical assistants, including patient access representative, patient service representative, unit secretary, office coordinator or patient care tech.

Skills Earned

Technical Skills


We'll help you learn the technical skills with lots of hands-on, interactive sessions. By the end, you'll know how to:

  • Schedule patients
  • Verify insurance
  • Maintain patient records and privacy
  • Use phone and computer software to contact patients

Behavior & Mindsets


In every job, there are key skills that will help you be successful. We'll help you learn how to:

  • Work on a team
  • Communicate effectively
  • Focus on patients
  • Use accuracy and attention to detail to complete tasks

What your journey will look like

  • 1

    Step 1

    Complete an application.
  • 2

    Step 2

    Complete the orientation process with Generation staff. They will show you how the program works, and you’ll get the program handbook and schedule so that you are ready to begin class.
  • 3

    Step 3

    Begin your training. Complete all assignments and come to class each day ready to learn and engage with your fellow students and your instructor.
  • 4

    Step 4

    As training progresses, you'll work with Generation staff on mock interviews and perfecting your resume.
  • 5

    Step 5

    Apply for and interview for administrative medical assistant job openings. Celebrate graduation, with your family and friends.
  • 6

    Step 6

    Begin your new career and share your successes with Generation staff and your fellow alumni.

How we prepare you

Generation is more than job training. It's an opportunity to learn alongside your peers and apply your workplace experience as you prepare for a new.

Coaching

The instructors and mentors at Generation are there to support you throughout the program. They will use real-world scenarios to teach you new skills and concepts, and will give you opportunities to practice in a supportive environment.

Resume Building

The right resume is key when you're beginning a career in a new field. You'll learn how to adapt your current resume to showcase the experience you bring and the knowledge you're learning as a Generation student.

Interview Rehearsal

By conducting mock interviews, then providing real-time feedback and coaching, your mentor will help you develop your confidence.

Ongoing Support

After graduation, mentors and instructors continue to follow up with you and your fellow alumni, providing support with the job search and advice for continued success.

Ongoing benefits of Generation

A Trusted Network

Continued contact with the alumni network

Events

Events and workshops to help you keep growing

Give Back

Become a mentor to help others

Support

Troubleshoot your job challenges