START A NEW CAREER AS AN ADMINISTRATIVE MEDICAL ASSISTANT – FULLY ONLINE - IN JUST 6 WEEKS
The growing healthcare field needs great workers to fill administrative roles. Our free, fully online Administrative Medical Assistant program will help you launch a career that combines technology, customer service, and communication.
After six weeks of training, Generation provides you with the opportunity to take the Certified Medical Administrative Assistant exam and will connect you with local employers that are hiring for administrative healthcare roles.
This program is brought to you in partnership with the CareerSource Northeast Florida and is fully supported by the U.S. Department of Labor, Health and Human Services, and Agriculture and other agencies as part of awards totaling $4.3 million (revised annually).
Monday - Thursday, Online
This program is designed for beginners.
Certified Medical Administrative Assistant (CMAA)
What does an Administrative Medical Assistant Do?
Administrative medical assistants work hard to ensure that a medical office runs smoothly for patients and medical professionals. Often, the administrative medical assistant will be the first person a patient meets when they arrive for an appointment.
At the front desk, the administrative medical assistant directs the patient to complete necessary forms and collects their health insurance information. When a patient calls the office, an administrative medical assistant can help them schedule an appointment.
After a patient leaves, the administrative medical assistant keeps the office organized by updating and filing the doctor’s notes in the patient’s file. Employers have many job titles for administrative medical assistants, including patient access representative, patient service representative, unit secretary, office coordinator or patient care tech.
The Soft Skills
In every job, there are key skills that will help you be successful. We’ll help you learn:
You have the ability to figure out how others are feeling and then act compassionately.
You are able to convey your message clearly to different types of people using a variety of tools to receive and spread information.
You communicate with your team, ask for help when you need it, and offer them support.
Orientation to Detail
You notice the smallest parts of a task or situation so that you can complete a job that you are assigned with complete accuracy.
You believe you can learn and improve over time with practice.
You do not give up in the face of challenges or after you have made a mistake.
You take ownership over your work and decisions. You work hard, keep commitments, and don’t make excuses.
You set goals for the future, understand how your actions will help you achieve them, and frequently check your progress.