The growing healthcare field needs experienced workers to fill administrative roles. Designed especially for workers over 40 years of age seeking new opportunities, our free, fully online Administrative Medical Assistant program will help you leverage your career experience and develop the technical knowledge needed to begin your new career.

At the end of the 6-week program, ReGeneration and AARP Foundation will support graduates applying to and interviewing with employer partners across Birmingham. This program is hosted by Jefferson State Community College.

Program Length

6 Weeks

Monday - Thursday, Online

Start Date

May 20 2020
Presented in collaboration with AARP Foundation Logo
ReGeneration Logo ReGeneration programs are open to experienced workers 40 years of age and older.

Ready to get started?

  1. 15 minutes 1


    Apply online for the Administrative Medical Assistant program.

    Sign Up

  2. 45 minutes 2

    Phone Interview

    We will explain program requirements, and the dates and times of the class. We will ask you about your career interests, past work experience, and why you want to join ReGeneration. Due to a high volume of interest, individuals will be contacted as soon as possible (may take up to 2-3 weeks).

  3. 1-2 hours 3


    You will learn about the different types of jobs that require AMA certifications and the employers that are hiring. From there, we’ll show you how the program works, and you’ll get the program handbook and schedule. Finally, you’ll get to know your instructors, career coach and the other students in the class.

  4. 4

    Class Begins!

    You’ll attend class online Monday through Thursday for six weeks. You’ll learn through interactive group experiences, practice for the Certification Exam, and take it together.


Certificate Icon

Certified Medical Administrative Assistant (CMAA)


  • Be at least 40 years of age
  • Have earned a high school diploma or GED
  • Be authorized to work in the US
  • Currently unemployed
  • Complete a background check and a drug and tobacco screening
  • Basic computer literacy
  • Have access to a smart phone or other device capable of getting online


Questions? Reach Out!

The ReGeneration team looks forward to hearing from you and helping you get started.

Call: 205-207-0351

Jefferson State Community College-Jefferson Campus
2601 Carson Road
Birmingham, AL 35215

What is an Administrative Medical Assistant?

Administrative medical assistants work hard to ensure that a medical office runs smoothly for patients and medical professionals. Often, the administrative medical assistant will be the first person a patient meets when they arrive for an appointment. At the front desk, the administrative medical assistant directs the patient to complete necessary forms and collects their health insurance information. When a patient calls the office, an administrative medical assistant can help them schedule an appointment. After a patient leaves, the administrative medical assistant keeps the office organized by updating and filing the doctor's notes in the patient's file. Employers have many job titles for administrative medical assistants, including patient access representative, patient service representative, unit secretary, office coordinator or patient care tech.

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Employment and Training Administration. The product was created by the recipient and does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership. This product is copyrighted by the institution that created it.

Skills Earned

Technical Skills

We'll help you learn the technical skills with lots of hands-on, interactive sessions. By the end, you'll know how to:

  • Schedule patients
  • Verify insurance
  • Maintain patient records and privacy
  • Use phone and computer software to contact patients

Behavior & Mindsets

In every job, there are key skills that will help you be successful. We'll help you learn how to:

  • Work on a team
  • Communicate effectively
  • Focus on patients
  • Use accuracy and attention to detail to complete tasks

Leadership Opportunity: Become a Cohort Leader

During the second week of class, all students, mentors and instructors vote to select a Cohort Leader who will foster community among students and work closely with the city’s Alumni Ambassadors. Cohort Leaders represent Generation behaviors, skills, and mindsets. This person exhibits a high-level of professionalism, engagement with instructional content, and a strong interest in building relationships with fellow classmates. The voluntary Cohort Leader position provides a pathway to becoming an Alumni Ambassador. This position also provides visibility to partners and employers, as well, as national recognition, opportunities and involvement with Generation at a local and national level.

What your journey will look like

  • 1

    Step 1

    Complete an application.
  • 2

    Step 2

    Complete the orientation process with ReGeneration staff. They will show you how the program works, and you’ll get the program handbook and schedule so that you are ready to begin class.
  • 3

    Step 3

    Begin your training. Complete all assignments and come to class each day ready to learn and engage with your fellow students and your instructor.
  • 4

    Step 4

    As training progresses, you'll work with the ReGeneration staff on mock interviews and perfecting your resume.
  • 5

    Step 5

    Apply for and interview for administrative medical assistant job openings. Celebrate graduation, with your family and friends.
  • 6

    Step 6

    Begin your new career and share your successes with ReGeneration staff and your fellow alumni.

How we prepare you

ReGeneration is more than job training. It's an opportunity to learn alongside your peers and apply your workplace experience as you prepare for a career transition.


The instructors and career coaches at ReGeneration are there to support you throughout the program. They will use real-world scenarios to teach you new skills and concepts, and will give you opportunities to practice in a supportive environment.

Resume Building

The right resume is key when you're beginning a career in a new field. You'll learn how to adapt your current resume to showcase the experience you bring and the knowledge you're learning as a ReGeneration student.

Interview Rehearsal

By conducting mock interviews, then providing real-time feedback and coaching, your career coach will help you develop your confidence.

Ongoing Support

After graduation, career coaches and instructors continue to follow up with you and your fellow alumni, providing support with the job search and advice for continued success.