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Join our free 8-week program to jump-start your career as a Digital Administrator.

Generation USA offers you the opportunity to learn all you need to be successful in a long-term career – from the technical knowledge to the soft skills that will help you achieve your potential. After the program, graduates have the opportunity to explore different learning outcomes like apprenticeships, internships, continuing education or full-time employment.

This program is part of our Training Accelerator programs. Learn more about the admissions process and support benefits here.

UPDATE: All applicants from Atlanta, GA* will have their applications reviewed by staff immediately for consideration.

*If you are applying to this program and are from Atlanta, GA, you may receive an email rejecting your application. Please disregard the rejection email, our staff will be reaching out individually for next steps.

Schedule

8 Weeks

Monday-Friday, 5:30-9:30PM MST

Course Level

This program is designed for beginners.

Upcoming Program

May 25, 2022

Events

Program Start Date: Digital Administrator
May 25, 2022

What does a Digital Administrator Do?

Digital Administrators (DAs) are equipped with the skills to take on multiple administrative and support roles across a wide range of organizations and industries. They provide high-level administrative support to teams and executives by planning, organizing and coordinating schedules, emails, travel arrangements and other vital operational procedures.

Program Opportunity

You will have the opportunity to interview with our employer partner after this program.

McKinsey & Company is a management consulting firm opening up their offices in Tempe, AZ. Graduates will have the opportunity to interview for a select number of full-time Executive Assistant roles.

If selected for the McKinsey & Company opportunity, graduates must be able to commute to their office in Tempe, AZ. This is a hybrid opportunity with days spent in office and remote each week. Those who are selected will be on-boarding at McKinsey from 9 AM – 5 PM during the last 4 days of the program while simultaneously completing their learning from 5:30 – 9:30 PM.

McKinsey & Company Logo

The Soft Skills

In every job, there are key skills that will help you be successful. We’ll help you learn:

Behavioral Skills

Prioritization

You can identify which tasks are the most important to complete and perform your work accordingly.

Proactiveness

You take the lead on the work you are responsible for and look for other ways to contribute.

Customer Focus

You honor the consultant's needs and preferences, work with them with your full attention and expertise, and ensure they have a smooth experience.

Communication

You are able to convey your message clearly and respectfully to different audiences, teammates, supervisors and external partners.

Mindsets

Growth Mindset

You believe you can learn and improve over time with practice.

Persistence

You do not give up in the face of challenges or after you have made a mistake.

Personal Responsibility

You take ownership over your work and decisions. You work hard, honor your commitments and don’t make excuses.

Future Orientation

You set goals for the future, understand how your actions will help you achieve them and frequently check your progress.

The Technical Knowledge

Our Digital Administrator program is designed to equip learners with the skillsets and expertise they need to succeed:

Introduction to Role

In this section, you will be introduced to:

  • Digital Administrator Curriculum
  • Digital Administrator Role(s)
  • Professional Expectations

Communication Fundamentals

In this section, you will cover:

  • Adaptive Communication
  • Writing Professional Emails
  • Phone Communication Skills

Organization Essentials

In this section, you will learn organizing essentials, such as:

  • Organizing and Prioritizing Emails
  • Organizing and Managing Calendars
  • Organizing Timesheets and Expense Reports
  • Arranging Travel
  • Organizing Meetings/Events

Problem-Solving Fundamentals

In this section, you will learn about:

  • Multi-tasking and Time Management
  • On-The-Job Creative Problem Solving
  • Remembering Information

Collaboration

In this section, you will be introduced to:

  • Being Resourceful and Anticipating Needs
  • Effective Workplace Collaboration
  • Continuous Learning in the DA Role(s)

The Learning Process

Online Instruction

Introduction to new topics will be covered by instructors and teaching assistants. They will cover topics through a combination of lecture and live training.

Mentored Exercises

Apply your understanding of these new topics by doing - but don't worry, you'll have access to instructors and teaching assistants if/when you need guidance. On average, 75% of our programs are practice vs. instruction.

Real-World Experience

What good is all this knowledge if you can't apply it? By the end of this program, you will have gained more than 100 hours of training for your next career.

Materials to Keep Going

Whether you continue your journey with self-study or take the next steps to pursue a career in digital administration, we'll give you personalized guidance on how to continue once you've completed the program.

Admissions Process

  1. 1

    YOUR PROGRAM ELIGIBILITY

    This step helps us determine your eligibility to participate in a program and assign you a dedicated Enrollment Coach!
    Apply Now!

  2. 2

    TELL US ABOUT YOURSELF

    We will ask questions to better understand you, your interests and how we can support you.

  3. 3

    ASSESSMENTS

    This step is only applicable for certain programs. Our assessments gauge the skills and logic required by some of our programs to ensure you are prepared and positioned to succeed from Day 1 of the bootcamp.

  4. 4

    GETTING TO KNOW YOU

    You’ll be redirected to a third-party platform, HireVue, to complete a video interview. This stage helps us get a better sense of who you are, why you are interested in Generation and what you think it will take to be successful.

  5. 5

    ADMISSIONS REVIEW

    Your dedicated Enrollment Coach will review your application materials within 3 business days to help make an admissions decision and set up additional time to dig deeper, if necessary.

  6. 6

    COHORT SELECTION

    Once admitted to Generation USA, you will be able to save your seat in one of our upcoming programs.

  7. 7

    LEARNER DATA FORM

    To keep your spot within your chosen cohort, you must complete this final step to be enrolled. This helps us direct you toward the support you’ll need most to be successful and does NOT affect your ability to join a program.

What is required?

  • Live within 50 miles of Tempe, AZ, Tampa, FL or Atlanta, GA
  • Have earned a high school diploma or GED
  • Be 18 years or older
  • Available for the mandatory class days/times
  • If planning to pursue employment then the applicant must be authorized to work in the U.S.
  • If planning to pursue employment with employer partner, applicant must be fully vaccinated against COVID-19.
  • Must be proficient in English
  • Must be willing to consent to a background check
  • Check your personal computer's specifications here
  • Technology assistance is available to students who qualify