The Office of the Learner Ombuds helps resolve Generation USA-related concerns.

Independent

Informal

Impartial

Confidential

We are a confidential resource for learners.

Contact us for questions or to schedule an appointment

José Rodríguez

José Rodríguez, M.P.Aff.

Learner Ombuds
LinkedIn

Contact Information

202-656-6014 (Best way to contact)
ombuds@generation.org
Click here to schedule a meeting with your Learner Ombuds

Communicating with the Learner Ombuds Office by email is discouraged since email confidentiality cannot be ensured.

Facilitate

Learner Ombuds provide a space for learners (students) to share and resolve their concerns.

Navigate

Learner Ombuds help learners understand Generation USA policies, practices, and procedures.

Illuminate

Learner Ombuds bring to light emerging problems or concerns that may impact Generation USA.

Educate

Learner Ombuds promote a competent conflict culture that is resilient, flexible, and collaborative.