80%Graduation Rate

At each United States program, dedicated staff members work with students to ensure they reach graduation.

25,250Students Graduated

Across the globe, tens of thousands of students have graduated from Generation programs.

73%High Retention

of Generation USA graduates remain in the same job one year after placement.

Free!No Cost Training

Generation programs are free for students, and many offer paid stipends.

The Gateway to the Americas

Miami visitors often seek out the city’s white sand beaches and vibrant cultural scene. It's a city that showcases diverse backgrounds and is home to multinational corporations, television production studios, and a bustling port for cargo and cruise travelers alike. Since 2015, Generation has partnered with community partners in Miami to provide job training programs in a variety of sectors. Today, young adults in Miami can enroll in an IT help desk technician training program hosted by the Idea Center at Miami Dade College.

Programs available in Miami

IT Help Desk Technician

Program length: 11 Weeks Part-Time

Learn more

Meet the Miami team

Claudia Mercado headshot

Claudia Mercado

Partnership Manager

How it works


Fill out your application

Professional mentors will guide you every step of the way. And Generation will give you the practical support you need to succeed.


Attend a program

Our cutting-edge programs help you master technical skills through hands-on practice, using the same technology you’ll find in real workplaces.


Get placed in a job

More than 84% of our graduates find rewarding, full-time work within 90 days of completing our programs. You can do the same.