START A NEW CAREER AS AN ADMINISTRATIVE MEDICAL ASSISTANT – FULLY ONLINE - IN JUST 5 WEEKSSign Up
The growing healthcare field needs great workers to fill administrative roles. Our free, fully online Administrative Medical Assistant program will help you launch a career that combines technology, customer service, and communication.
After five weeks of training, Generation provides you with the opportunity to take the Certified Electronic Health Records Specialists (CEHRS) exam and will connect you with local employers that are hiring for administrative healthcare roles.
This program is fully supported by the U.S. Department of Labor, Health and Human Services, and Agriculture and other agencies as part of awards totaling $4.3 million (revised annually).
Program Length6 Weeks
Monday - Thursday, Online
Questions? Reach Out!
Generation staff members look forward to hearing from you and helping you get started.
Call: 904-299-5894Generation Jacksonville Office
320 East Adams Street
Jacksonville, FL 32202
What is an Administrative Medical Assistant?
Administrative medical assistants work hard to ensure that a medical office runs smoothly for patients and medical professionals. Often, the administrative medical assistant will be the first person a patient meets when they arrive for an appointment. At the front desk, the administrative medical assistant directs the patient to complete necessary forms and collects their health insurance information. When a patient calls the office, an administrative medical assistant can help them schedule an appointment. After a patient leaves, the administrative medical assistant keeps the office organized by updating and filing the doctor's notes in the patient's file. Employers have many job titles for administrative medical assistants, including patient access representative, patient service representative, unit secretary, office coordinator or patient care tech.
We'll help you learn the technical skills with lots of hands-on, interactive sessions. By the end, you'll know how to:
Behavior & Mindsets
In every job, there are key skills that will help you be successful. We'll help you learn how to:
Leadership Opportunity: Become a Cohort Leader
During the second week of class, all students, mentors and instructors vote to select a Cohort Leader who will foster community among students and work closely with the city’s Alumni Ambassadors. Cohort Leaders represent Generation behaviors, skills, and mindsets. This person exhibits a high-level of professionalism, engagement with instructional content, and a strong interest in building relationships with fellow classmates. The voluntary Cohort Leader position provides a pathway to becoming an Alumni Ambassador. This position also provides visibility to partners and employers, as well, as national recognition, opportunities and involvement with Generation at a local and national level.
What your journey will look like
Step 1Complete an application.
Step 2Complete the orientation process with Generation staff. They will show you how the program works, and you’ll get the program handbook and schedule so that you are ready to begin class.
Step 3Begin your training. Complete all assignments and come to class each day ready to learn and engage with your fellow students and your instructor.
Step 4As training progresses, you'll work with Generation staff on mock interviews and perfecting your resume.
Step 5Apply for and interview for administrative medical assistant job openings. Celebrate graduation, with your family and friends.
Step 6Begin your new career and share your successes with Generation staff and your fellow alumni.
How we prepare you
Generation is more than job training. It's an opportunity to learn alongside your peers and apply your workplace experience as you prepare for a new.
The instructors and mentors at Generation are there to support you throughout the program. They will use real-world scenarios to teach you new skills and concepts, and will give you opportunities to practice in a supportive environment.
The right resume is key when you're beginning a career in a new field. You'll learn how to adapt your current resume to showcase the experience you bring and the knowledge you're learning as a Generation student.
By conducting mock interviews, then providing real-time feedback and coaching, your mentor will help you develop your confidence.
After graduation, mentors and instructors continue to follow up with you and your fellow alumni, providing support with the job search and advice for continued success.
Ongoing benefits of Generation
A Trusted Network
Continued contact with the alumni network
Events and workshops to help you keep growing
Become a mentor to help others
Troubleshoot your job challenges