Start your restaurant services career in just three weeks.

Apply Now!

Are you interested in food service, but don’t have any experience? Generation’s Restaurant Services Associate program prepares you for roles like servers, cashiers, and runners. At the end of the program, graduates are guaranteed a job at Nando’s Peri-Peri, an international fast-casual restaurant group that runs more than 1,200 restaurants in 24 countries.

This program is presented in partnership with Nando’s Peri-Peri Logo

Ready to get started?

  1. 15 minutes 1

    Apply!

    Apply online for the Restaurant Services Associate program.
    Apply Now!

  2. 15 minutes 2

    Phone Interview

    Get excited! We'll help you on your career journey. Generation will contact you within 1-2 days of receiving your application.

  3. 30 minutes 3

    In-Person Interview

    Our team wants to support you and connect you to resources that will help you focus on learning. We will use this time to learn about your living situation, background, and child care needs. We'll also go over the program requirements, times, and dates of class.

  4. 1-2 hours 4

    Orientation

    Meet the instructor, program manager, and mentor. You'll receive the program handbook and fill out enrollment forms. The Generation team will help you understand what will happen over the course of the program and you'll participate in fun icebreakers!

  5. 5

    Class begins!

    Every day, you'll learn new skills to help you advance your career.

Program Length

3 Weeks

Full-Time


Requirements

  • Have earned a high school diploma or GED
  • Be 18 years or older at the start of the program
  • Pass a background check
  • Pass a drug screening

Location

Questions? Reach Out!

The Generation team looks forward to hearing from you.

1616 H. Street NW Suite 820
Washington D. C. 20006

Graduates in good standing are guaranteed a job with

  • Nando’s Peri-Peri Logo

What is a Restaurant Services Associate?

Also called the front of house team, restaurant services associates are the staff members who work directly with restaurant customers. These employees process food orders and payments, deliver food to tables, and can solve a customer problem in a flash.

Skills Earned

Technical Skills


We'll help you learn the technical skills with lots of hands-on, interactive sessions. By the end, you'll know how to:

  • Communicate with customers
  • Handle food safely
  • Manage a register and point-of-sales system
  • Build relationships with customers and employees
  • Stay motivated on the job

Behavior & Mindsets


In every job, there are key skills that will help you be successful. We'll help you learn how to:

  • Work on a team
  • Focus on customers
  • Solve problems
  • Manage your time

Leadership Opportunity: Become a Cohort Leader

During the second week of class, all students, mentors and instructors vote to select a Cohort Leader who will foster community among students and work closely with the city’s Alumni Ambassadors. Cohort Leaders represent Generation behaviors, skills, and mindsets. This person exhibits a high-level of professionalism, engagement with instructional content, and a strong interest in building relationships with fellow classmates. The voluntary Cohort Leader position provides a pathway to becoming an Alumni Ambassador. This position also provides visibility to partners and employers, as well, as national recognition, opportunities and involvement with Generation at a local and national level.

What your journey will look like

  • 1

    Step 1

    Complete an application.
  • 2

    Step 2

    Complete Generation's orientation process with Generation staff. Together, we'll make sure you're ready to begin class with the resources you need to succeed.
  • 3

    Step 3

    Begin your program. Complete all assigned homework and come to class each day ready to learn and engage with your cohort and your instructor.
  • 4

    Step 4

    As training progresses, you'll work with the Generation team on mock interviews and perfecting your resume.
  • 5

    Step 5

    Graduate and celebrate your achievement with your friends and family. Generation staff will work with you as you apply for jobs and interview with Generation employer partners.
  • 6

    Step 6

    Continue to advance your career. Share your successes with the Generation team and stay connected with Generation.

How we prepare you

In a world of employment programs, Generation takes a different approach to help you succeed. Generation instructors and mentors get to know each student and are there with resources, tools, and information if a student encounters a barrier.

Coaching

The instructors and mentors at Generation aren't just teachers, they're coaches who stand by their students through successes and challenges.

Resume Building

The right resume can open the door to new career opportunities. Generation students learn how to create a resume that showcases their skills and experiences.

Interview Rehearsal

By conducting mock interviews, then providing real-time feedback and coaching, the Generation team ensures that all graduates feel confident and prepared to interview.

Ongoing Support

After graduation, mentors and instructors continue to check in with alums, providing support with the job search and advice for continued success.

Ongoing benefits of Generation

A Trusted Network

Continued contact with the alumni network

Events

Events and workshops to help you keep growing

Give Back

Become a mentor to help others

Support

Troubleshoot your job challenges