80%Graduation Rate

At each United States program, dedicated staff members work with students to ensure they reach graduation.

25,250Students Graduated

Across the globe, tens of thousands of students have graduated from Generation programs.

73%High Retention

of Generation USA graduates remain in the same job one year after placement.

Free!No Cost Training

Generation programs are free for students, and many offer paid stipends.

Where the West Begins

The Lone Star State has always enjoyed doing things a little differently, and the city of Dallas continues to blaze new trails. Among the country's largest metro areas, Dallas leads the pack with job creation. In order to ensure that youth in Dallas have the opportunities and skills to join Dallas' growing economy, Generation has launched three programs in Dallas since 2017. A customer care agent program hosted at the Starbucks Community Store at Red Bird Mall connects young adults with the retail and hospitality industries, while a first-of-its-kind machine operator program with Stanley Black & Decker trains young people for careers in advanced manufacturing. Current retail and service industry employees can advance their careers through the customer service supervisor program.

Programs available in Dallas

Customer Service Supervisor

Program length: 6 Weeks Part-Time

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Customer Care

Program length: 6 Weeks Part-Time

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Machine Operator

Program length: 5 Weeks Full-Time

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Meet the Dallas team

Demetra Brown headshot

Demetra Brown

Business Development Manager
Joshua Boyce headshot

Joshua Boyce

Partnership Manager-Machine Operator
Nicole Daniels headshot

Nicole Daniels

Partnership Manager
Jasmine Hillman headshot

Jasmine Hillman

Mentor-Customer Service Supervisor
Lou Jones headshot

Lou Jones

Instructor-Customer Service Supervisor
Felicia Matthew headshot

Felicia Matthew

Instructor/Mentor-Machine Operator

How it works


Fill out your application

Professional mentors will guide you every step of the way. And Generation will give you the practical support you need to succeed.


Attend a program

Our cutting-edge programs help you master technical skills through hands-on practice, using the same technology you’ll find in real workplaces.


Get placed in a job

More than 84% of our graduates find rewarding, full-time work within 90 days of completing our programs. You can do the same.