Generation USA Students use Zoom, Canvas, and Slack to communicate with instructors, staff, classmates, and access instructional materials. Below, you will find links to help you troubleshoot the most common issues with these platforms.

Please utilize the links below and all available resources to self-correct your technical issue. If you cannot resolve your technical problem with Zoom, Canvas, or Slack, please complete and submit the Student Technical Support Request Form below to receive additional support.

  • Password Reset
    Note: If you sign in to Zoom through a 3rd-party platform such as Facebook, Google, or your organization’s SSO, reset your password from via 3rd-party platform. If you sign in directly to Zoom, click this link.
  • Video Issues
  • Main Support Page

Technical Support Request

If you have been unable to resolve your technical issue, please complete and submit the support request form below.

  • Please enter a text capable phone number