2018 Program Established

Generation is proud to work alongside nonprofits and employer partners in Cleveland.

6 Weeks

Generation uses a bootcamp-style model so that you can begin a new career quickly.

Interview Guaranteed

Generation will prepare you to interview with employer partners after graduation.

Free! No Cost Training

Generation programs are free for students, and many offer paid stipends.

America's North Coast

Cleveland is ready. Perched on the southern shore of Lake Erie, Cleveland initially thrived on manufacturing, iron, and steel. Today, the job landscape has changed and the Cleveland community is working together to provide serve young adults. Together with Youth Opportunities Unlimited (Y.O.U.), Generation began offering a Customer Care Agent program in 2018.

Programs available in Cleveland

Customer Care Agent



Program length: 6 Weeks
Monday-Friday 9:00 AM to 1:30 PM

Learn more

Questions? Reach Out!

The Generation team looks forward to hearing from you and sharing how Generation can help you reach your goals.

Call: 216-970-0009

1255 Euclid Ave,
Cleveland, OH 44115

Meet the Cleveland team

Cynthia Tancer headshot

Cynthia Tancer

Partnership Manager-Customer Care

How it works

1

Fill out your application

Professional mentors will guide you every step of the way. And Generation will give you the practical support you need to succeed.

2

Attend a program

Our cutting-edge programs help you master technical skills through hands-on practice, using the same technology you’ll find in real workplaces.

3

Get placed in a job

More than 84% of our graduates find rewarding, full-time work within 90 days of completing our programs. You can do the same.