At each United States program, dedicated staff members work with students to ensure they reach graduation.
Across the globe, tens of thousands of students have graduated from Generation programs.
of Generation USA graduates remain in the same job one year after placement.
Generation programs are free for students, and many offer paid stipends.
America's North Coast
Cleveland is ready. Perched on the southern shore of Lake Erie, Cleveland initially thrived on manufacturing, iron, and steel. Today, the job landscape has changed and the Cleveland community is working together to provide young adults with workforce training. Together with Youth Opportunities Unlimited (Y.O.U.), Generation began offering a customer care agent program in 2018.
Programs available in Cleveland
Meet the Cleveland team
Cynthia TancerPartnership Manager-Customer Care
How it works
Fill out your application
Professional mentors will guide you every step of the way. And Generation will give you the practical support you need to succeed.
Attend a program
Our cutting-edge programs help you master technical skills through hands-on practice, using the same technology you’ll find in real workplaces.
Get placed in a job
More than 84% of our graduates find rewarding, full-time work within 90 days of completing our programs. You can do the same.