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Generation’s hospitality worker program trains you to work in customer and guest relations at international hotel groups around Metro Atlanta. These companies quickly promote high achievers who have the drive to be successful.
Where our graduates work
What is a Hospitality Worker?
The friendly face who greets you at the hotel front desk? That employee is a hospitality worker. These professionals are skilled communicators who can make any guest feel like a VIP. Hospitality workers are often employed in roles where they work directly with guests, helping them with reservations and rooms. They can also help guests as a concierge, who may recommend restaurants, attractions, and help with transportation needs. Some hospitality workers also staff hotel stores, restaurants, and spas.
We'll help you learn the technical skills with lots of hands-on, interactive sessions. By the end, you'll know:
- Management of register and point-of-sale systems
- Fast math skills
- Memorization techniques
- Effective communication skills
Behavior & Mindsets
In every job, there are key skills that will help you be successful. We'll help you learn how to:
- Work on a team
- Focus on customers
- Tackle any problem
- Manage your time
What your journey will look like
Step 1Complete an application.
Step 2Complete Generation's orientation process with Generation staff. Together, we'll make sure you're ready to begin class with the resources you need to succeed.
Step 3Begin your training. Complete all assigned homework and come to class each day ready to learn and engage with your cohort and your instructor.
Step 4As training progresses, you'll work with the Generation team on mock interviews and perfecting your resume.
Step 5Graduate and celebrate your achievement with your friends and family.
Step 6Continue to advance your career in the retail or service industry. Share your successes with the Generation team and stay connected with Generation.
How we prepare you
In a world of job training programs, Generation takes a different approach to help you succeed. Generation instructors and mentors get to know each student and are there with resources, tools, and information if a student encounters a barrier.
The instructors and mentors at Generation aren't just teachers, they're coaches who stand by their students through successes and challenges.
The right resume can open the door to new career opportunities. Generation students learn how to create a resume that showcases their skills and experiences.
By conducting mock interviews, then providing real-time feedback and coaching, the Generation team ensures that all graduates feel confident and prepared to interview.
After graduation, mentors and instructors continue to check in with alums, providing support with the job search and advice for continued success.
Ongoing benefits of Generation
A Trusted Network
Continued contact with the Generation graduate network
Events and workshops to help you keep growing
Become a mentor to help others
Troubleshoot your job challenges
Questions? Reach Out!
The Generation team looks forward to hearing from you and sharing how Generation can help you reach your goals.
College Park, GA 30337